We allow product returns or exchanges within 7 days from the date of order receipt. If you wish to initiate a return or exchange request, please contact us by emailing makemyhome@erishome.com or sending a message via WhatsApp to +91 8766231517 Once your return/exchange request is successfully submitted, our Eris Home team will review it, and if all conditions are met, we will arrange for a reverse pick-up.

• Return or exchange request made beyond 7 days from delivery.
• Products returned without all original packaging, tags/labels, and other items included with the product during delivery.
• Any item that has been used, washed, stained, or tampered with.

Additional points to note:

• You can cancel an order before it's shipped.
• We may request images of the item/packaging to facilitate the return process.
• If the main item comes with any free product/gift item/offer, they must be returned as well.
• Each order allows only one return and exchange request.
• Sale items are non-refundable.
• Replacement and exchange are subject to stock availability. If a replacement is unavailable, we will issue a refund for the item.
• If a return/exchange request is rejected after a physical quality check by our team, the customer is not eligible for return, refund, or exchange. If the customer wants to retain the merchandise, MIRALIVING BY MANTRAONE  will arrange for courier service to the required address, with the logistics and handling cost to be borne by the customer and paid in advance.
• miraliving by mantraone retains the authority to decline or annul any order (preceding notification will be provided), modify product prices, or terminate a promotion/program at its exclusive judgment.